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15-au063nr
Microsoft Windows 10 (64-bit)

Laptop 15-au063nr

 

power turns on, can hear fan running.

 

caplocks just blink 5 slow and 3 fast after.

ive tried bios recovery with windows B

hard reset

changed memory modules

 

3 REPLIES 3
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@BraveRun

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Any hardware changes Made in the Notebook.

 

Can you match the sequence of 'blinks lights which are causing the issue?

 

Capture.PNG

 

This could be a hardware issue with the Notebook.

 

I have sent you a private message, for the service options that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

HP Recommended

@Raj1788 wrote:

@BraveRun

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Any hardware changes Made in the Notebook.

 

Can you match the sequence of 'blinks lights which are causing the issue?

 

Capture.PNG

 

This could be a hardware issue with the Notebook.

 

I have sent you a private message, for the service options that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!


I’m not too sure on which “blinks” to apply to chart. 

The 5 slow ones or the 3 fast ones?

HP Recommended

@BraveRun

Appreciate your efforts,

 

This is a hardware issue with the notebook, I suggest you follow the instruction in the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

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