Caps Lock Blinking 3 Long 5 Short

[Swapnil_Jai]

I bought This HP Pavilion X360 in the year 2019.

Everything was working perfectly fine until I decided to upgrade my RAM. So to check if I had a free ram slot, I opened the back panel and removed the existing ram and inserted it back safely, and cleaned the fan. 

I did not touch anything else and placed the Back Panel back.

When i decided to turn it back on, the power button blinked 5 times and the caps lock blinking 3 Long 5 Short and fan is running.

It turns out it is a CPU error but i did not touch anything except RAM and Fan. 😭

Please help me I cant go to a repair store currently.

Solutions tried: Cleaned ram and inserted back.

Removed battery from inside the panel and waited for 10 minutes and plugged in AC Adaptor and tried to start. But it did not work.

[Elohi_NR]

Hi @Swapnil_Jai,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with Caps Lock Blinking 3 Long 5 Short.
 

This indicates a hardware issue. we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

HP provides repair or service options as well. Hence I encourage you to contact HP support.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!