Caps Lock turning off PC

[Laichman]

Hi, I'm recently having an issue with my OMEN. Problem started with static electricity shutting off my notebook. I sent it to HP service and they come up with HDD, battery and keyboard replacement. After three weeks of repair I finally got my PC back. Same day as I was doing some basic installations the issue came back. I could not turn on my PC after restart required by some of my programs (that was NVIDIA I guess). Putting that aside I have another issue coming up. That is PC turns off completely by pressing CAPS LOCK button. As I see it has LED on it I guess it may be connected with powering keyboard. As if this wasn't enough - I cannot turn my PC on for a while (it only blinks the power button and shuts off again). Combined this causes me a great deal of nuisance. I don't want to send it to the same service center because I feel they don't fix the cause of the problem but only the results.

[Riddle_Decipher]

@Laichman That looks like a hardware malfunction as capslock isn't designed to turn off the device, here's what I suggest we do, make an attempt to fix the issue:

Let's perform a power reset as per HP standards:

• Ensure your laptop is OFF.
• Unplug all the external devices (If any).
• Disconnect the power charger from the computer, and remove the battery.
• Press and hold the power button for about 30 seconds.
• Connect the power supply (power adapter).
• Press the power button to turn on your laptop.
• Then put your battery back.

for more details: Click here

If the issue persists, please update the BIOS, Chipset and graphics card drivers: click here to find and install the same.

P.S: Welcome to HP Community 😉

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