cancel
Showing results for 
Search instead for 
Did you mean: 
Famz0221
New member
1 0 0 0
Message 1 of 2
66
Flag Post
HP Recommended

Caps lock and NumLock blinks 5 times

HP Elitebook x360 g2
Microsoft Windows 10 (64-bit)

It's been a week since I am facing problem with my notebook. It won't start, the fan works but the screen stays blank and nothing works, except the capslock n NumLock blinks 5time. Any suggestions what to do?

1 REPLY 1
Level 19
Level 19
79,966 79,861 9,903 21,367
Message 2 of 2
36
Flag Post
HP Recommended

Caps lock and NumLock blinks 5 times

@Famz0221 

 

Please try a hard reset and see if it works.


  1. Power off your laptop
  2. Remove the a/c adapter, battery and everything that is attached to your laptop.
  3. Hold the 'POWER 'button down on your laptop for about 10 seconds.
  4. Plug in the a/c power supply (without battery) and power on.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation