Caps lock blink 5 times

[Oshwoj]

I was using my laptop 20 minutes ago and the screen want black all sudden and the caps lock blinking 5 times long and 4 times short

[Raj_05]

Hi @Oshwoj,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The blinking caps lock light on an HP laptop is an indicator of a hardware issue, specifically with the system board or the graphics subsystem. The specific blink pattern you mentioned (5 long and 4 short) typically indicates a general system board failure.

Here are some steps you can try to troubleshoot the issue.

1. Hard Reset:

   • Turn off the laptop.
   • Disconnect all external devices (USB drives, printers, etc.).
   • Disconnect the AC adapter and remove the laptop battery (if removable).
   • Press and hold the power button for about 15 seconds.
   • Reconnect the battery and AC adapter.
   • Turn on the laptop.

2. Memory Module Reseating:

   • If you're comfortable, try reseating the RAM modules. This involves opening up the back panel of the laptop and ensuring that the RAM modules are securely connected.

3. Check for Loose Connections:

   • Ensure that all internal connections (such as cables connecting the display) are secure. Again, this may require opening the laptop.

4. External Display:

   • Connect the laptop to an external monitor using the appropriate cable. This can help determine if the issue is with the laptop's display or a more fundamental hardware problem.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[Oshwoj]

Hey thanks for your help but i have tired to connect it to tv but nothing work i also tried to remove rams Nothing  worked i bought this laptop cuz its brand new and unfortuntly i had to face this unknow issue i really dont know what to do i am so nervous and i am in pakistan islamabad i know know what to do really😥