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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Caps lock won't shut off

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09-23-2024 08:02 AM
I'm not sure what you mean by the caps lock won't shut off.
If it is blinking a code or you hear a beeping sound, then you can look up the error code up here
Beep codes and reset instructions
Click here for Laptop codes
Click here for AIO or desktop codes
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
09-23-2024 08:13 AM
Hello I pressed start on my hp laptop but cap locks comes on and it won't shut off and there's a black screen and no beeps or any other lights on.I tried powering off and back on but nothing light is still flashing
09-23-2024 09:26 AM
Try a reset as mentioned in one of the beep code links I provided earlier.
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make sure to do the full 20 seconds.
Do you know what could have caused this problem?
Power glitch? Upgrade to windows 11?
Microsoft or HP update? Add a new device, memory, etc?
BIOS upgrade that went wrong?
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it