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‎11-12-2023 11:30 AM

HP Recommended
Product: HP ENVY x360 Laptop - 15m-ee0013dx
Operating System: Microsoft Windows 10 (64-bit)

My laptop showing black screen with capslock blinking 5 long and 3 short. I tried removing battery, hold the power button for 10 seconds and connect the power cable(without connecting battery) try to power on the laptop but i am still getting the black screen with capslock blinking

 

laptop model: HP ENVY X360 15m-ee0013dx

1 person had the same question
1 REPLY 1

‎11-15-2023 11:40 AM

HP Recommended

Hi @Gokul_M,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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