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×InformationKnow the Benefits of your HP account
Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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From what I recall, the DV6 laptops came with Windows 7, not Vista -- so why are you claiming to run Vista?
If you are running Vista, that has long since been unsupported by Microsoft and HP, so there is nothing now we can do to help you with this.
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I am a volunteer and I do not work for, nor represent, HP
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
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