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- Changed Motherboard of HP Elitebook 8560p from Graphics to I...

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07-03-2020 12:27 AM
Hi There,
I hope you all are fine.
I had a problem with the previous motherboard of my laptop as it stopped showing display. Went to a local hardware technician who made a fix but that was just temporary as it got in the same position again. Later, I went to a different hardware technician who suggested having changed the motherboard and get an Intel QM67 chipset S988B Motherboard without graphic card. I changed it and brought laptop home. I didn't install any new windows, rather continued with the previous one. At first, it is showing a warning in the red color, saying "Warning, the machine is not in committed state". And later I came to know that Audio is also not working, tried to update drivers, still didn't work. What should I do to come over this issue?
07-03-2020 01:45 AM
Hello @Faqeer
Welcome to the HP Support Community.
This machine model 8560p is a bit old and is out of warranty. Usually, this confirmation is not supported and after a motherboard change, special procedures are required to get it all working.
I would recommend that you get in touch with an official local HP partner and authorized service center to explore the options you have - you can find the list here >> open the URL and click on the country, then scroll down >> https://www8.hp.com/asia_pac/en/default.html
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013