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15-bs075nr

does anyone know of or know how to find the part number for my laptop? Model number of the laptop is 15-bs075nr

 

TIA

1 REPLY 1
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@Jds1995
Thank you for posting on the HP Support Community.

 

The charging port is part of the motherboard. Without physically checking the laptop it would be difficult to replace the faulty part. 

Note: The charging port is not a consumer replaceable part.

However, I did go through the product information and found out the replacement part number: 931613-001DC IN CONNECTOR.

 

Hope this helps! Keep me posted for further assistance.
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