• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP EliteBook 840 G3 Notebook PC
Microsoft Windows 10 (64-bit)

Hello everyone,

I have this problem recently, sometimes the device won't turn on and the charging icon keeps blinking with orange and with colors. I tried first time to hold power on button for 1 minute and got the caps lock button blinking 3 times then the device turned on, I thought I had it all fixed but few days after the same problem occurred, then I removed the battery and the adapter and got the battery back and it worked, but it looks like the problem keeps on popping up. Today I had the same issue but when finally the laptop booted, a bios message said something about Bios ID being restored (I don't remember well the message and couldn't get any pictures), this happened two times in a row and it's making me confused really because I don't know what's the problem here. I have latest updates of Bios and all other drivers, did diagnostic via HP PC Hardware diagnostic and everything is okay.

Anyone faced the same problem and got it solved?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.