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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Checksum error

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03-20-2020 09:09 AM
03-23-2020 04:09 PM - edited 03-23-2020 04:13 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are getting a checksum error on startup.
Don’t worry, I assure you I will try my best to get this sorted.
The error you are getting indicates that a Basic Input/Output System (BIOS) test failed.
There are two main reasons why a BIOS test fails:
- The battery on the motherboard has lost its ability to supply power. The system time and date are also affected by a bad battery.
- The BIOS was updated "incorrectly". This can happen if power is lost while updating the BIOS, or when the BIOS is updated with an update that was not downloaded from HP, or when a certain virus or malicious program modifies the BIOS data.
I recommend you follow the steps in the below article to resolve this issue.
https://support.hp.com/in-en/document/c01368145
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee