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Malissa95
New member
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Message 1 of 2
160
Flag Post

Chromebook is lagging

‎07-20-2021 08:16 AM

HP Recommended
Product: HP Chromebook 0043
Operating System: Chrome OS

I have a HP Chromebook, model number 14-db0043wm. It has started lagging badly and takes forever to load a page. I have good wifi so that's not an issue. I took it to a computer repair shop and he said it is possible that it's the hard drive. I have deleted every picture, video, and file and it's still lagging. Any chance i can buy a new hard drive for this computer and replace it myself? Does anyone have any other ideas to help me?

1 REPLY 1
WyreNut
Level 15
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Message 2 of 2
Flag Post

‎07-20-2021 04:13 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Your ChromeBook does not have a "hard drive" - it has a memory chip used for storage.  It's soldered to the main board.

 

(I'd be careful going back to that computer repair shop!!)

 

Check out this webpage for some suggestions to speed things up:

 

https://www.computerworld.com/article/3333005/chromebook-tune-up.html

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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