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‎08-21-2022 07:03 AM - last edited on ‎08-21-2022 12:13 PM by Retired

HP Recommended
Product: HP Chromebook - 11-v020wm
Operating System: Chrome OS

My chromebook will not power on or charge up.

I swapped the power cord and no LED turns on indicating that its charging and also no LED light shows when I push the power button. I tried the hard reset and still nothing. I'm wondering if there's a part that needs to be replaced. 

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2 people had the same question
1 REPLY 1

‎08-22-2022 05:50 AM

HP Recommended

Im currently going thru something like this. I looked it up on youtube and took mine apart to test the power jack. I was certain this would be the problem, but it was not, it tested fine. If you have a multi meter and arent afraid to crack it open so to speak, look your subject line up on youtube and you will find some steps to take to try to get it to start without opening it up, and steps to try if the previous ones do not work. Good luck!

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