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Locked

‎11-24-2023 03:49 PM

HP Recommended
Product: HP Stream 11-ak0000 Laptop PC (8QY67AV)
Operating System: Microsoft Windows 11

I used enter to clear my bios password. Upon using f10 to save and restart it is now asking for a bios password that is not enter nor is it the original password I had. 

Category:
1 REPLY 1

‎11-24-2023 05:37 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.