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‎06-11-2020 05:47 PM

HP Recommended
Product: Presario CQ60
Operating System: Microsoft Windows 7 (64-bit)

Hi I have bought this laptop second hand, was working perfectly for 1 week then turned it on and first had media error check cable message, then checked through bios and also reinserted drive, checked boot order ( could not change boot order despite following instructions on screen)

Now at boot just goes to compaq screen then to blinking cursor.

Wondering of drive is dead?

3 REPLIES 3

‎06-11-2020 06:27 PM

HP Recommended

Hi:

 

From what you posted, it is either the disk drive or the drive controller.

 

If the drive shows up in the BIOS, the drive is probably bad, and if it doesn't show up at all, then the drive is really dead, or the controller on the motherboard is no good.

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‎06-11-2020 07:32 PM

HP Recommended

Hi thanks for the  info, the drive shows up in bios but when trying to scan it, nothing happens, so I suspect it is indeed bad.

Thanks 

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‎06-11-2020 07:39 PM

HP Recommended

You're very welcome.

 

Definitely sounds like the drive just needs to be replaced.

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