Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
YoSh Honor Student
Honor Student
2 0 0
Message 1 of 6
8,038
Flag Post
HP Recommended

Solved!

Compaq Presario C700 Shuts Down Frequently

I am having Compaq Presario C700. It Has: 1.73 GHz Pentium Dual-Core Mobile Processor T2370, Up to 2 GB DDR2,

Recently i have noticed that the laptop shuts down frequently when i am listening to music, while watching movies,or sometimes when working. I did a bit of research on the problem and i found that most people are saying to Find the Manual on COMPAQ.com and look at specs in order to open up the laptop, then spray/clean the fans/or heating parts. Is that the correct thing to do. 

5 REPLIES
Associate Professor Associate Professor
Associate Professor
922 66 416
Message 2 of 6
8,003
Flag Post
HP Recommended

Solved!

Compaq Presario C700 Shuts Down Frequently

Hello yes we do recommend that

 

Also  a Chill pad is not a bad idea, we do have some available on our accesories website

 

http://www.shopping.hp.com/can/computer/categories/specialty_products/1/accessories

Also- here is a document on how to clean out the vents, all though it does not give out the PSI - it does recommend a can of compressed air  so the PSI should be about the same.

 

Targus Notebook Chill MatTargus Heat Defense Pad for Laptops

 

Document on cleaning vents.

Notebooks can shut down and run up to 40 % hotter with dirty vents and fans.

http://support.hp.com/us-en/document/c01657439

 

 

 

I am an HP employee.

"Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button or mark the post that solved your problem as the Accepted Solution. Thanks!"
PhD Student
PhD Student
1329 43 176
Message 3 of 6
7,983
Flag Post
HP Recommended

Solved!

Compaq Presario C700 Shuts Down Frequently

Many times a laptop overheating is directly related to the cooling of the processor. The main culprit is the fan. The fan sucks in air from the bottom and blows it out the side. It will also suck in hair, dust, and other debris. That stuff often gets trapped by the heat sink and over time builds up in a layer which chokes off the cool air going to the processor making the fan work harder.



Check this out:

http://support.hp.com/us-en/document/c01657439



What I recommend is getting some canned air and blowing out the vents in the side and bottom of the laptop. If after doing this you still have problems with over-heating, and your laptop is in warranty, you can take your laptop to a HP Authorized Service Center and ask them to clean the fan and heatsink. You can check your warranty here:

http://www13.itrc.hp.com/service/ewarranty/warrantyResults.do?admit=109447627+1286541891570+28353475



If it is out of warranty, consider searching for the maintenance manual for your specific model, in the manual there are schematics for taking apart the laptop. Cleaning the fan is much easier that removing a motherboard, so don't feel to intimidated by the idea. Also you can remove the heatsink and then remove the thermal grease and apply a new layer which also helps alleviate heat related issues.




________________________________________________________________________________________________________

  • I Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name
  • If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly

  • YoSh Honor Student
    Honor Student
    2 0 0
    Message 4 of 6
    7,977
    Flag Post
    HP Recommended

    Solved!

    Compaq Presario C700 Shuts Down Frequently

    Thank you both for the Advice. It is greatly Appreciated.

    0 Kudos
    PhD Student
    PhD Student
    1329 43 176
    Message 5 of 6
    7,972
    Flag Post
    HP Recommended

    Solved!

    Compaq Presario C700 Shuts Down Frequently

    No Problem!

    ________________________________________________________________________________________________________

  • I Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name
  • If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly

  • 0 Kudos
    escoboly Top Student
    Top Student
    7 0 0
    Message 6 of 6
    1,072
    Flag Post
    HP Recommended

    Solved!

    Compaq Presario C700 Shuts Down Frequently

    I have tried everything stated hear-cleaned the fan, heatsink, applied fresh heatsink cream and replaced the cpu. And it still shuts off after a while around 5 mins. Is there anything else that can cause this problem.

    0 Kudos
    † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation