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Locked

‎05-18-2022 03:05 PM

HP Recommended
Product: HP Laptop - 14-dk1025wm
Operating System: Microsoft Windows 11

Hi, to those who reply! I am having issues with my HP laptop computer Model 14 - dk1025wm. The prod. ID is 1A491UA#ABA. It will start to come on passed the HP load screen once quite some time passed or when it's cooled off. Then passed the locked screen into the home screen. There are times an error code would of as a blue screen and  there are times I cannot even open up any apps downloaded on my computer. Also, before that was the screen being glitchy and I could see the pixels if I even MADE it pass the blue screen. I uninstalled some unnecessary apps but there is one that somehow has not even tried to uninstall. It is still there which agitates me. I am trying to be patience but I really would like to know if I resolve this issue. It had gotten worse after being upgraded to Windows 11. I don't have to get a new laptop or device to work on my school work and other things if the issue I am facing is solvent. I hope it wouldn't have to come to that. Lastly, the back/bottom is not removable 

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