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‎01-28-2021 12:07 PM

HP Recommended
Product: I'm not sure

Hello! 

I really need help with my Computer

 

I've recently Enabled the Graphics due to me not being able to play any games and since it was Disabled by someone from my Family.

But since I disabled it my Computer screen turned black and would stay on a black screen and so I tried like Disabling my Graphics and it somewhat worked, but I crashed again and i tried the same thing again so now my Monitor won't turn on and it keeps Beeping 5 times.

 

So I really need help-

Tags (1)
1 REPLY 1

‎01-31-2021 01:40 PM

HP Recommended

@MakkaRag

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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