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- Notebook Boot and Lockup
- Computer does not load and shuts down after showing error 60...

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03-09-2024 12:25 AM
I disconnected the laptop from the charger, was working fine, but couple of minutes later switches off suddenly. I connected again to the charger, turned on and it shows the internal battery error 601. I pressed enter to continue startup but computer is not able to load. It shuts down again suddenly. Sometimes it loads a bit and I am able to put in my windows pin but it shuts down again just after the pin is accepted and is starting to load. Other times shuts down even before the requesting windows pin screen comes on. Other times shows that windows did not load properly and asks to restart or troubleshoot. But I can no longer turn on the computer. Error 601 shows always when trying to turn on, and it did before, but then would turn on. Know I can’t turn on the laptop..
03-14-2024 04:32 PM
Here's a link to an HP document about the 60x series errors:
https://support.hp.com/us-en/document/ish_7041771-7042020-16
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