New in JUN 2020, HP Pavilion x360 Convertible 14-dw0xxx. Still under warranty.
Within the last month the following has begun happening- Each time the computer goes to sleep, closed or not, it cannot be woken up by a keystroke, trackpad click, or single power button press. It MUST be hard rebooted EVERY TIME. Doing this produces an error in the top left of the black screen that reads "The operating system did not shutdown cleanly. Reconstructing cache metadata." It runs through this process, then boots regularly.
I've ensured everything, including the BIOS, is up to date.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".