Computer is on. When I go to Restart or Shutdown: no response.

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Need Windows 11 help?

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Windows 11 Support Center.

Computer is on. When I go to Restart or Shutdown: no response.

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HP Recommended

Product: HP EliteBook 850 G7 Notebook PC IDS Base Model

Operating System: Microsoft Windows 11

Computer is on. When I go to Restart or Shutdown: no response. I have to hold the on/off button to get it to turn off.

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Computer is on. When I go to Restart or Shutdown: no response.

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