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2 REPLIES 2
08-27-2022 09:28 AM - edited 08-27-2022 09:29 AM
Hello @Rick0221
Please reinstall your operating system !
You need <another computer> to prepare <USB flash drive> to install windows
--- Solution --- A)
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10
https://support.hp.com/us-en/document/ish_4511095-4511141-16
( All Software and drivers from HP are already included )
---
--- Solution --- B)
Use the official Microsoft method:
https://www.microsoft.com/en-us/software-download/windows10ISO
After installation is done, download and install HP drivers
https://support.hp.com/us-en/drivers
---
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