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‎02-04-2023 01:56 AM

HP Recommended
Product: HP Notebook - 15-dy0013dx
Operating System: Microsoft Windows 10 in S Mode

I received a critical battery error to replace battery. I purchased a replacement battery from HP and now Computer won't boot after replacement. The caps lock flashes 5 times steady then 3 times rapidly. 

Category:
1 REPLY 1

‎02-15-2023 11:40 PM

HP Recommended

Hi @3AV3,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.  

 

This document provides possible solutions to common computer startup issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help

 

I hope this helps. 
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!.

 

^ Alden4
HP Support
 

Raj_05
HP Support Community Moderator
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