Computer won’t boot

[jesus28]

My hp laptop out of nowhere won’t turn on it charge. It’s very usual that the battery runs out during the night, so when my computer didn’t turn on i went for the charger and no lights, nothing. The oulet isn’t the problem and the computer doesn’t have the charging light on.

[ub6424]

Hello @jesus28 

Sorry to hear that you are having problems ... and I would like to help you.

First follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

Please report your results

best regards

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[jesus28 · Accepted solution]

It’s fixed now, took it to a computer shop and they said because the fans of the computer weren’t good it overheated and a chip that distributed the energy to the parts of the laptop broke

[ub6424]

Great to hear 

Good luck