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‎07-25-2022 03:06 PM

HP Recommended
Product: HP Notebook 15-dy1971cl
Operating System: Microsoft Windows 10 (64-bit)

I was unplugging computer. Screen went crazy and now my windows won't boot

 

Category:
1 REPLY 1

‎07-28-2022 10:28 AM

HP Recommended

Hi @Davidchinn

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing booting-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/id-en/document/ish_3974055-3873564-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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