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jesus28
Level 1
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Message 1 of 4
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Solved!

Computer won’t boot

HP Recommended
HP Pavilion x360 - 14-ba001la
Microsoft Windows 10 (64-bit)

My hp laptop out of nowhere won’t turn on it charge. It’s very usual that the battery runs out during the night, so when my computer didn’t turn on i went for the charger and no lights, nothing. The oulet isn’t the problem and the computer doesn’t have the charging light on.

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jesus28
Author
Level 1
2 1 1 1
Message 3 of 4
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HP Recommended

It’s fixed now, took it to a computer shop and they said because the fans of the computer weren’t good it overheated and a chip that distributed the energy to the parts of the laptop broke

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ub6424
Level 9
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Message 2 of 4
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HP Recommended

Hello @jesus28 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

First follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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jesus28
Author
Level 1
2 1 1 1
Message 3 of 4
Flag Post
HP Recommended

It’s fixed now, took it to a computer shop and they said because the fans of the computer weren’t good it overheated and a chip that distributed the energy to the parts of the laptop broke

1 person found this reply helpful
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ub6424
Level 9
3,630 3,612 208 354
Message 4 of 4
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HP Recommended

Great to hear 

Good luck

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