Computer won’t power on

[Sam557]

Computer was working two hours ago but it will not power on. It’s charging and still will not come on. I’ve held the power button for an hour and it won’t come on. Even let go and pressed it again to see but still will not come on. This computer gives me nothing but problems. 

[Nal_NR]

Hi @Sam557,

Welcome to the HP Support Community. 

I understand that your computer not powering on. I'd like to help!

Perform the below steps:

If the computer does not start, the LED lights do not glow, and the display is black,

you can perform one or more of the following actions to resolve the no-power issue:

(Click on the blue letters to get more details about each step)

1. Examine the adapter and power cord for physical damage
2. Test the power from the AC wall outlet to the notebook connector
3. Start the computer using the battery only
4. Check that the lid switch moves freely
5. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning.
   • If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery.
   • If the LEDs do not glow, and there are no other indicators of power being available to the computer, contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board.
   • If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot.
   • If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.

Hope this helps! Keep me posted for further assistance.

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