• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
15t-da000
Microsoft Windows 10 (64-bit)

Windows had an update last night. I set my computer to update and restart, but it never restarted. I don't get anything on the screen, but I can hear the drive engaging and then I get a little beep as it stops. Then it tries again, over and over in a continuous loop. The screen is completely blank. When it's trying to turn on, there is a white light on the side of the computer that comes on; It goes off when the effort to start ends. I'm a teacher and rely on that laptop for everything.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.