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2SOAR
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Computer won’t turn on. Pattern seems to be 4 sets of 3 blinking white lights on caps lock

HP Recommended
J9M32UA
Microsoft Windows 8.1 (32-bit)

I have an HP Model 15 - f018dx that won’t turn on. I have made note of the pattern of the blinking lights but don’t know what to do next. Pattern seems to be a 4 sets  of 3 blinking white lights on the Caps Lock key 

I removed the battery and lights are still blinking when AC powered. 

What next?

 

Many thanks 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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@2SOAR

 

I reviewed your post and I understand that the computer is not booting to Windows and the caps lock light is blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c01732674

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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