-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Computer won’t turn on. Pattern seems to be 4 sets of 3 blin...

Create an account on the HP Community to personalize your profile and ask a question
09-04-2020 03:28 PM
I have an HP Model 15 - f018dx that won’t turn on. I have made note of the pattern of the blinking lights but don’t know what to do next. Pattern seems to be a 4 sets of 3 blinking white lights on the Caps Lock key
I removed the battery and lights are still blinking when AC powered.
What next?
Many thanks
09-07-2020 08:25 AM
I reviewed your post and I understand that the computer is not booting to Windows and the caps lock light is blinking.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/us-en/document/c01732674
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee