• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-08-2022 07:13 PM

HP Recommended
Product: HP EliteBook 840 G7 Notebook PC
Operating System: Ubuntu LTS

Hi! 

Today my elitebook 840 G7 started to give me problems. 

If I press the power button for 15 seconds the notebook turns off BUT when I release the power button the caps lock and the charge light blink once white, then turn off, and the F5 and F8 keys are amber while the charging light is blinking continuously amber. The fan is working really fast and the screen is black. I can’t turn it off.

 

thanks for all your help.

 

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.