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bulldogbarbie
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Message 1 of 2
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Computer won’t turn on

HP stream laptop model 11-ah131nr

When I push the power button the screen just goes blue for a split second and then is black/blank. 

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HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Computer won’t turn on

@bulldogbarbie

 

Welcome to HP support community.

 

Let’s start with the below steps: 

Perform a hard reset (click here for details) 

If the computer still turns off every few seconds, try with an alternate adapter and/or remove the battery and try turning on the computer without the battery,  

Only connect the adapter and start. 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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