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Trebeana
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Message 1 of 2
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Computer won't turn on

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Hp envy x360
Microsoft Windows 10 (32-bit)

Computer had programming PEI region stuck on screen for over 3hours so I tried to restart the computer and now it not only will not turn on but the light beside the power cord does not even light up. Need help.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Trebeana

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since this is a Hardware issue please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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