-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Computer wont boot, wont enter safe mode

Create an account on the HP Community to personalize your profile and ask a question
11-07-2019 10:07 AM
Came home and computer was off and wont boot. Wont enter safe mode. System restore didnt fix it, even though I restored to before the issue. Startup Repair couldn't repair PC. It is stuck in a loop that will only allow Command Prompt. I did a DISM image repair that completed successfully, but still wont boot. Command prompt starts in X drive, which contains boot but windows is in C. Ran extensive BIOS tests and everything was fine.
HP laptop running Windows 10 64bit
11-07-2019 10:52 AM
I ran AFC/scannow /offbootdir=c:\ /offwindir=c:\windows to run system scan and received error message:
'There is a system repair pending which requires reboot to complete. Restart windows and run sfc again' but I can boot or open windows..
So I ran dism.exe /image:C:\ /cleanup-image /revertpendingactions but received the error message: 'Error: 0x800f082f An error occurred reverting the pending actions from the image.' And left a DISM log file.
I ran sfc /scannow and it went to verification 100% complete then said 'Windows Resource Protection could not perform the requested operation".
11-07-2019 11:18 AM
I could not reset the value in the Registry Editor, as HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\SessionsPending only has 'default' listed, no Exclusive or TotalSessionPhases to change value of.