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Maximus12
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Computer wont turn on when unplugged

HP 360 Spectra
Microsoft Windows 10 (64-bit)

Computer wont turn on when unplugged

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HP Recommended

Computer wont turn on when unplugged

@Maximus12 

Sounds like the battery is dead.

 

When the PC is next on, you can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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