Could Someone Please Assist me with a Hard Reset I have Repeated the Steps several times?

[1Aleisha_J]

I was in the process of uploading software for work purposes per technical support with my job, and my computer did a automatic reset. Once the computer rebooted I was unable to use it at all. I attempted to delete the recent software that I downloaded to see if I could at least get into the computer I unfortunately was brought to a Blue screen to Reset or Advance Option. I have tried Both options and have been unsuccessful. Now I am trying to at least do a Hard reset and I have still been unsuccessful my computer is not responding. Could Anyone Please Assist Me? This is My Work From Home Working Station. Thank you in advance!  

[BeemerBiker]

Have you run diagnostics?
Tap the ESC key after powering on. . Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics. If a component fails during the UEFI test then Click here to check warranty and Click here for world-wide contact info



If you can pass the memory and disk test then try a restore point.'

Since the the startup repair failed then try the restore point.

This video describes how to use a restore point. Ignore that it shows windows working. Clicking on 'System restore' will bring up the list of restore points similar to what is in the below video.
https://www.youtube.com/watch?v=sixGAIiPTlE

Let me know what you find out.