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Amm41
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Message 1 of 2
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Cq56 power on password

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I am getting system disabled 98039259 on a Compaq Presario CQ56. I cannot get into bios and am stuck on the admin password or power on password screen. Any suggestions?? I am trying to fix this for a customer and nothing is working so far.

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WAWood
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Message 2 of 2
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@Amm41 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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