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‎05-19-2019 06:14 PM - last edited on ‎05-19-2019 06:26 PM by Retired

HP Recommended

Mine also dead few month ago. Try replaced power jack but no luck. Noticed that this laptop had motherboard prob...in the us hp replaced with no charge although not in warranty anymore.

See how HP Malaysia will react...

2 REPLIES 2

‎05-19-2019 06:20 PM

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https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Spectre-x360-i7-is-dead-seem...

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‎05-20-2019 02:03 PM

HP Recommended

@Nasirr1
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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