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‎02-03-2019 09:40 AM

HP Recommended
Product: HP Probook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

I would like to recieve the (default) bios password for my worklaptop; HP Probook 450 G5

 

prod ID: 2SY29EA 

 

That would be really appreciated, thanks in advance.

13 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2019 09:43 AM

HP Recommended

Welcome to the HP Support Community @Jonathan69 

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

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2 REPLIES 2

‎02-03-2019 09:43 AM

HP Recommended

Welcome to the HP Support Community @Jonathan69 

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

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‎02-03-2019 09:50 AM

HP Recommended

Thanks alot for your fast reply! I will contact HP by that way. Cheers.

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