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Locked

‎09-09-2020 08:47 AM - last edited on ‎09-09-2020 09:44 AM by Retired

HP Recommended
Product: Notebook - [Personal Information Removed]
Operating System: Microsoft Windows 10 (64-bit)

I successfully removed my administrator password in BIOS but now the prompt "Enter Administrator Password or Power On Password" still populates. No known password combination is working to get passed this screen. My halt code is: 153896E5

1 REPLY 1

‎09-09-2020 09:43 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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