cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Rmick2247
New member
1 0 0 0
Message 1 of 2
88
Flag Post

Default Power On Password

‎09-09-2020 08:47 AM - last edited on ‎09-09-2020 09:44 AM by Moderator

HP Recommended
Product: Notebook - [Personal Information Removed]
Operating System: Microsoft Windows 10 (64-bit)

I successfully removed my administrator password in BIOS but now the prompt "Enter Administrator Password or Power On Password" still populates. No known password combination is working to get passed this screen. My halt code is: 153896E5

1 REPLY 1
BiancaS
Moderator
Moderator
2,601 2,594 75 167
Message 2 of 2
Flag Post

‎09-09-2020 09:43 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation