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‎07-21-2020 10:57 PM

HP Recommended
Product: HP 1000 Notebook
Operating System: Microsoft Windows 7 (64-bit)

I'm interested in what sort of hard drive failure is indicated by code 0U03L4-6H3A6B-MFGK1A-61U103

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2020 11:52 PM

HP Recommended

@TxITGuy89 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

          https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎07-21-2020 11:52 PM

HP Recommended

@TxITGuy89 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

          https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-22-2020 11:22 AM

HP Recommended

I expected as much.  It would be nice if there was a power user tool, or even a parsing key, that would allow those interested to extract whatever details the failure id encodes ... assuming it encodes anything.

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