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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-22-2022 08:44 AM

HP Recommended
@VH2000 wrote:

Take this: 😀

 

https://support.hp.com/ie-en/product/hp-envy-15-ep0000-laptop-pc-series/32552523/model/37718556/manu...

 

Unfortunately all of those links give me a Page Not Found with the message "Oops! We can't find that page".

‎01-22-2022 08:46 AM - edited ‎01-22-2022 08:49 AM

HP Recommended

And this?

I use the Chrome Browser

 

http://h10032.www1.hp.com/ctg/Manual/c06634821.pdf

‎01-22-2022 08:49 AM - edited ‎01-22-2022 08:50 AM

HP Recommended
@VH2000 wrote:

And this?

 

http://h10032.www1.hp.com/ctg/Manual/c06634821.pdf

This one oddly enough gives me an even stranger page that says 404 Not Found "The requested URL /ctg/Manual/c06634821.pdf was not found on this server." Maybe it's a regional issue?

‎01-23-2022 07:13 AM

HP Recommended

If it's a regional problem you could try a VPN-Provider like ExpressVPN with a server in the US.

 

But if there is still a warranty just send it back. It's not according the specification!

‎03-21-2022 10:07 AM

HP Recommended

I have this same issue and have not been able to resolve it. There must be a BIOS solution because I do not have Windows installed on this laptop at all. Windows has not been on it since a couple of hours after purchasing.

‎05-03-2022 05:48 PM

HP Recommended

Buenas noches, soy técnico informático y me he encontrado con este problema, he visto que varios de vosotros estáis en la misma situación…


He encontrado una solución:

 

1- Un USB Windows y & Un USB espacio libre mínimo 32Gb/64Gb

2- Instalan el Sistema Windows en ese USB

3- Se descargan el driver de Intel y lo desactivan.

4- Reiniciar el equipo y desconectar USB con el Windows instalado.

 

Con esto deberían de poder solucionarlo.

Un abrazo!

 

—-

 

Good evening, I am a computer technician and I have come across this problem, I have seen that several of you are in the same situation... I have found a solution:

 

1- A Windows USB and & A USB minimum free space 32Gb/64Gb

2- Install the Windows System on that USB

3- The Intel driver is downloaded and disabled.

4- Restart the computer and disconnect USB with Windows installed. With this you should be able to fix it.

 

A hug!

‎05-28-2022 09:12 PM

HP Recommended

I had the same issue. I had no option to disable RST and I had no way to install Ubuntu. However, I was able to install Chrome OS Flex without any issue. 

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