Disable battery safe mode

[Maged_AlFayomi]

How to disable battery safe mode for HP Probook 450 G4 ?

[Dragon-Fur]

@Maged_AlFayomi

If you are asking about "Ship" mode, the following is applicable:

Business Notebooks – “Ship” mode for notebook battery storage – Important Information

Advisory: HP Notebook PCs - Batteries May Not Charge After Extended Storage Period

Semi-related

Notice: HP Business Notebooks - Understanding Battery Warranties for Business Notebooks

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[Maged_AlFayomi]

@Dragon-Fur 

Sorry the steps not clear to me, How I can change disable battery safe mode 

Can please share me screen shoot for the steps

[Dragon-Fur]

@Maged_AlFayomi 

Edits

"Battery Safe" mode is likely a result of having applied a BIOS update that initiates the condition for those notebooks affected by the battery recall.

Important: Battery Safety Mode

Related:  HP Replacement programs and product recalls

Details

HP Pavilion x360 - 11-k117cl - HP Notebook System BIOS Update (Intel Processors)

VERSION: F.62 REV: A PASS: 1

Fixes

- Provides Battery Safety Mode for systems subject to a Battery Safety Recall.

++++++++++++++++++++++++++++++++++++++++++++++++++++

The system should start using the AC Adapter power source.

1.  If the notebook boots using AC Power, you may check for the Recall.

Information and instructions:  HP Replacement programs and product recalls

2.  If the computer will not boot,

If you have recently applied a BIOS Update that includes Battery Safe Mode,

then

Contact HP Technical Support.

Open a Case with HP.

Explain that the computer has had the BIOS updated, that the battery may be on the recall list, and that the computer will not boot.

Reminders

• Use the serial number of the device to submit the case (do not post that information here).
• In those areas where Chat is an option, Chat service hours are likely restricted.
• Chat is not available in every region.

In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

• HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

• HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

• USA / Canada:  Regional contact information is displayed after you submit an online case.  Use the serial number of the device to submit the case to HP.

“Everywhere” Contact Information - HP Technical Support

Contact HP Support – Assistance Portal

OR

HP World-Wide Support

 Select your region and follow the prompts

Option:  Contact HP Technical Support - Regions

USA / Canada

1. Submit information / case online: HP Customer Support
2. Sign in or continue as a guest

UK

1. For faster support, submit information / case online HP Customer Support UK
2. Contact Phone: Contact HP UK – Phone Assist

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

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