-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Disc can't boot
Create an account on the HP Community to personalize your profile and ask a question
09-28-2023 06:41 AM
Hello. My PC turned off rapidly. Now I'm not able to turn my PC back. Sometimes asks for BitLocker, sometimes info: restart failed. Diskpart doesn't see any drives ( I have 3 partitions: C:, D:, E:) and is saying there is no any fixed drives. Will be possible to recover my data ?
10-07-2023 05:25 AM
Hi @Ivona_MTL,
Welcome to the HP Support Community.
I'd like to help!
This looks like a hardware issue.
As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee