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My 4 months laptop crushed, it is not starting anymore.

I checked the documentation and was able to run the diagnostics and the HDD is the problem - it is not recognized.


I bought it on Amazon in February and the waranty is marked as expired.
In the initial message to HP, I put the purchase date and later I went to waranty dispute.

Getting to talk to a human is impossible, I waited for hours in the chat area in vain.

 

The whole action started more than 3 weeks ago and still got no reaction whatsoever form HP.

I will press a formal complain to the authorities soon, if the problem is not solved.

At least, when you seel things on Amazon, please mention it has no warranty because this is the de facto situation.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.