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‎12-30-2018 12:24 AM

HP Recommended
Product: Hp 2000-2d99NR
Operating System: Microsoft Windows 8 (32-bit)

I have an old hp notebook that hasn't been used for a few years. When i turned it on a screen popped up asking for administrator password or power on password. I have tried a few passwords that it could have been but all are invalid. After a few attempts another screen pops up saying system disabled and gives a code (62875718). Any help would be greatly appreciated! Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2018 12:41 AM

HP Recommended

Welcome to the HP Support Community  @ScottM82

 

Reboot and enter  73753338

 

If there is an ( i ) at the beginning of your code enter  55428157

 

REO

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2 REPLIES 2

‎12-30-2018 12:41 AM

HP Recommended

Welcome to the HP Support Community  @ScottM82

 

Reboot and enter  73753338

 

If there is an ( i ) at the beginning of your code enter  55428157

 

REO

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‎12-30-2018 02:53 AM

HP Recommended

I was actually able to get in by removing the CMOS battery but i now have a new set of issues. Error screen says boot device not found. Install an operating system on your hard disk. I have already reset BIOS defaults and tried to run hard drive check but it says SMART Check: NOT INSTALLED and Short DST: NOT INSTALLED Go to hp support but can't really find any information on how to remedy this issue.

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