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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Drivelock issue with after market SSD

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12-12-2022 04:00 AM
Hello. I bought an HP 250 G9 laptop. Recently, I swapped the stock SSD with my Sandisk Extreme v2 NVME disk. Unfortunately, at boot the system asks for a "drivelock password", which obviously I never set. The funny thing is, if I install the same SSD on another laptop (an old Acer), the system boots just fine without asking any password. I tried everything I could possibly think of but didn't find a solution for this weird issue. Can anybody here help me? Thanks.
12-12-2022 11:54 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MayS.