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HP Recommended
Hp notebook 15-ay101nj
Microsoft Windows 10 (64-bit)

Hi,

 

I bought a 2 weeks ago a new HP laptop: Hp notebook 15-ay101nj.

I intalled a Win10 64bit. But I didnt find the drivers for the PC..

 

The link at the product page doesnt exsit.

 

Thank you,

Omer

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK, I must have hand-entered your produce number incorrectly.

 

So, this time, I copied it and the Y7Z number -- and in BOTH cases, I get nothing found from the HP site search tool.

 

So, it looks like your PC is so new, HP hasn't updated their site for it yet.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

3 REPLIES 3
HP Recommended

omerbens

 

Hello;

Allow me to welcome you to the HP forums!


Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality is the specialized drivers written for the specific hardware found in your HP PC -- and unfortunately, there are no HP Win10 drivers for your PC.

HP only guarantees Win10 compatibility for machines made after August, 2013. HP is no longer producing drivers for the older machines.

This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers it needs for full functionality simply do not exist!



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I think you have a mistake..

The computer is new, he is 2016 pc.

 

You can see also by the hardware of the pc:

*Intel® Core™ i5-7200U Processor ( its released in 2016..)

*8 GB ram - ddr4

*SSD 256GB

*AMD Radeon™ R5 M430

 

HP Recommended

OK, I must have hand-entered your produce number incorrectly.

 

So, this time, I copied it and the Y7Z number -- and in BOTH cases, I get nothing found from the HP site search tool.

 

So, it looks like your PC is so new, HP hasn't updated their site for it yet.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.