• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP 14s cr1005tu
Microsoft Windows 10 (64-bit)

I have been trying to dual boot Ubuntu with my pre-installed Windows 10 but I am unable to go past the Ubuntu Logo Screen. 

As I click on Ubuntu through Grub, the below errors are displayed on the screen,

[ 0.476718]Initramfs unpacking failed: Decoding failed

[ 0.892323]ima: Error Communicating to TPM chip

[ 0.908317]ima: Error Communicating to TPM chip

[ 0.924327]ima: Error Communicating to TPM chip

[ 0.940311]ima: Error Communicating to TPM chip

[ 0.956316]ima: Error Communicating to TPM chip

[ 0.972315]ima: Error Communicating to TPM chip

[ 0.988316]ima: Error Communicating to TPM chip

[ 1.004316]ima: Error Communicating to TPM chip

f38d1b35-26d5-4063-8588-d52385f7ede1.jpg

Then, the Ubuntu Screen gets stuck after successfully Checking Disks without any errors,

2e3ee320-3f72-427c-8414-c5b9629e6c6b.jpg

The circular loading animation stops and gets stuck at this point.

I have UEFI mode and I have tried disabling/enabling secure boot but the same result.

Hoping for help from the community soon.

Thanks in advance!

2 REPLIES 2
HP Recommended

@mitulgarg 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks for such a quick reply!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.