• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
pavilion gaming cx 0026nl
Linux

I tried to dual boot my laptop with parrot os (a version of debian linux). I need both because I'm an IT student, and I need both linux and windows, possibly in dual boot. I obtained many ACPI errors that didn't allowed me to boot my pc with linux, and I tried to write to the page of the OS. They told me to try many combination of security boot, of legacy boot, I tried them but nothing changed. I tried to boot the os with acpi strict or off, I tried do do other commands, I tred anything, but what I obtained were many kernel panic, the OS boot only with ACPI off, but I'm unable to use the trackpad, I'm unable to use the wifi card, and I'm unable to shut down my pc (It just freeze while shutting down, and I have to power off it with the power button). With other options the OS boot in tty mode, with no possibility to switch to desktop mode, and it shuts down automatically after about 10-15 seconds. They told me to contact the hp assistance because this could be a little bios bug, but all they said me was "If the laptop has no problem with windows, for us the laptop works fine, and we will not help you with linux", and here I am. I hope someone already solved this, or I hope some hp programmer will read this, because I really don't know what to do. (I already followed many tutorials on youtube, and on internet). Thanks guys

1 REPLY 1
HP Recommended

@Landomix 

I'm sorry, but we here are not equipped to provide detailed Linux support.

HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that with Linux, or add a Linux OS, then you assume full responsibility for maintaining that -- as HP provides Linux assistance only on Redhat and then only to commercial customers.

The primary "challenge" to using Linux on any HP PC is the availability of Linux drivers. Any hardware that does not work will then range from simple (if there are Linux drivers available) to impossible (if there are NO Linux drivers available) to fix.

Since HP does not provide Linux drivers, your best bet for Linux support is to contact the support forum for the Linux distro you are using.

Folks on Linux support forums have experience using a variety of machines with Linux and know a lot about driver and installation issues. You will be able to get sound and detailed help there.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.